QUICK START ART TERMS & CONDITIONS
1. THE COURSE
1.1. Your place on the course is not confirmed and we have no obligation to you until full payment is received.
1.2. Most course fees include the use of all materials needed on the course. If the fee does not include all or some of the materials it will be stated on our website under workshop or course description.
1.3. You must attend on a punctual basis unless prevented by events which are beyond your reasonable control. We are unable to delay start times for late arrivals, course begin at the time stated.
1.4. We do not accept Adult Workshop bookings from anyone under 18 years of age unless otherwise stated. We are able to make exceptions in some circumstances so do get in touch to discuss options.
1.5. We are entitled to change the timing and/or content of any course and to substitute any teacher at any time.
1.6. We do not supply food and drink in our workshops. You may bring a packed lunch or go out.
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2. YOUR CONDUCT
2.1. Disruptive behaviour: Abusive or inappropriate behaviour or language, threatening or disruptive behaviour towards staff or other students will result in you being removed from the workshop. Your payment will not be reimbursed in this event.
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3. HOW WE USE YOUR DATA
3.1. No credit or debit card information will be held by Quick Start Art.
3.2. We will not sell your data to any third parties.
3.3. Please refer to our Privacy Policy for full details.
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4. CANCELLATION POLICY 2021
4.1. In the event that you are unable to attend a booking please get in touch to discuss the issue. Strictly speaking, bookings are non-refundable unless we can fill your space. You will not be entitled to a refund nor will we offer a transfer of your booking or provide a credit note unless the space is filled. Reach out and we can look at finding a resolution.
4.2. Friends and family may attend in your place for any course. Please provide us with the names and contact details of anyone attending in your place.
4.3. Courses bought as gifts are subject to the same cancellation policy.
4.4. All courses and workshops have a minimum attendance level and may be cancelled if too few bookings are received.
4.5. Quick Start Art reserve the right to cancel or postpone workshops and courses at any time.
4.6. If Quick Start Art cancel a workshop or a course the cost of your place will be refunded. Quick Start Art are not liable for any costs related to the booking.
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5. WAITING LISTS
5.1. When a course is fully-booked customer requests are added to a waiting list in chronological order.
5.2. Cancellation spaces are then offered to the waiting list in chronological order via telephone, or an email with a booking link.
5.3. Tickets reserved for waiting list customers must be booked within designated time – usually 12pm next day/24hrs. – If a reserved ticket is not booked within this time it will be offered to the next on the list.
5.4. QSA are unable to hold tickets for waiting list customers indefinitely. Please call within the designated time if you have been offered a cancellation space but are unable to book for any reason. +44 (0)7817 733510.
5.5 Your place on a course is not confirmed and we have no obligation to you until full payment is received.
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6. HEALTH & SAFETY AND MATERIALS
6.1. Always wear protective gloves while painting and refrain from touching anything you don’t want to get oil paint or medium on.
6.2. Always wash hands before going to the toilet, preparing and consuming food or drink, smoking or vaping.
6.3. Always follow the health & safety guidance as laid out by the manufacturer of the paint, medium, cleaning solution, tool or any other equipment being used. This can often be found on their website.
6.4. Quick Start Art has arranged deals with art material suppliers in an attempt to simplify the process of buying materials for use during courses. Quick Start Art does not make any financial gain from these sales.
6.5. Any orders made with art material suppliers must be dealt with by those suppliers and not Quick Start Art.
6.6. I strongly doubt that you ever will, but if you are having a massive problem with one of my recommended art material suppliers please do reach out and let me know: hello@quickstartart.com
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Quick Start Art is a trading name of Rob Lunn Fine Art